Last year, we introduced you to new wayfinding technology designed to help riders who are blind or have low vision navigate transit more independently. Now, those accessibility initiatives have expanded even more. From smarter bus stop navigation and onboard audio guidance to live visual interpreting services, CapMetro is continuing to test and expand…
Beginning June 1, CapMetro is going back to front door boarding only for bus services across the system. Rear door boarding was introduced during the COVID-19 pandemic as part of broader health and safety measures. As travel patterns and operations have continued to normalize, returning to front door boarding helps:…
In its first eight months of operation, CapMetro’s new Transit Police Department handled more than 3,400 calls for service, made 75 arrests and conducted proactive patrols that accounted for nearly two-thirds of all safety activity across the system. CapMetro Transit Police Chief, RenEarl Bowie, shared those numbers and key observations…
Paying your fare shouldn’t slow you down when you’re boarding a bus, and now it doesn’t have to. As part of our ongoing process to expedite, modernize, and simplify our fare payment system, we are now introducing tap to pay on all our buses. Beginning February 1, 2026, customers can…
National Hispanic Heritage Month is a proud tradition celebrated across the United States each year. It is a time for us to honor the history, culture and contributions of Hispanic Americans whose ancestors originate from Spain, Mexico, the Caribbean and Central and South America. This year, we’re spotlighting two employees…
Meet Alex Abdun-Nabi, CapMetro’s Emergency Preparedness Program Manager who’s been with the agency for the past 4 years and is lovingly nicknamed Mr. Doom & Gloom. Alex has over 10 years of experience as an emergency manager, having previously worked with other agencies in Texas and Michigan. His love of…
