One of CapMetro’s commitments in creating a reimagined Public Safety program was ensuring the agency established and promoted a secure and compassionate transit environment for all. The Community Intervention Specialists (CIS) are integral in ensuring that commitment is experienced throughout our transit network. As an agency, we understand that some…
We love what we do. We’ve been doing it for a long time. Since 1985, CapMetro has worked every day to deliver the best possible transit experience for all customers. At the heart of what we do are our frontline staff, including our operators, engineers, and conductors. Without them, buses,…
Picture this: a packed bus, a bustling transit stop, or a full train with people and their bikes. And, throughout this crowded commute, you feel safe because you know there’s a team of Public Safety Ambassadors, ready to step in at a moment’s notice. Back in 2021, CapMetro began…
It’s almost unimaginable that from 1980 to now, Central Texas would grow the size it has, but here we are. Over the last 38 years, CapMetro has expanded in many ways to keep up with that growth. Since its inception in 1985, CapMetro has grown to provide more than 70,000…
