#MeetCapMetroMonday: Ty Washington switches gears, from rail conductor to public safety ambassador

Ty Washington is a CapMetro public safety ambassador.

Welcome back to #MeetCapMetroMonday, the series that introduces you to members of our team who work daily to keep Central Texans connected. Up this week: Ty Washington.

Ty Washington joined the CapMetro family about four years ago, initially serving as a rail conductor.

But, he found his true passion when he swapped jobs, becoming a public safety ambassador. CapMetro’s public safety ambassadors work daily to address safety and security issues across our transit network.

Why the switch?

“I wanted more,” Washington said. “I wanted, ‘Which way can I extend my help more? Which way would I be able to use my talent as far as dealing with people better?’ So when they introduced the public safety ambassador program, I was like, ‘It’s for me.’ It was just for me.”

While, as a conductor, Washington says he essentially knew what to expect during each 33-mile CapMetro Rail trip, the public safety ambassador role presents something new and different each shift.

“I can go from one stop to the next stop and it’s going to be a complete 360 every time,” he said. “That challenge of having to initiate a different perspective of who I am to resolve a situation … is exciting to me.”

Outside of work, Washington is a proud father and you’ll find him spending as much time as possible with his children. When it comes to music, the self-described “old soul” says he’s a Motown fan.

The CapMetro family is growing – and more public safety ambassadors are needed. Interested in joining our team? Visit capmetro.org/jobs.